Sales Operations

We turn strategy into systems, and insight into measurable performance.

Sales Operations at Groupon makes selling work better at scale. This is not a back-office function. It connects strategy to execution by defining where to focus, equipping teams with the right tools and insights, and building processes that turn effort into results. The scope is broad. Some roles focus on consistency, maintaining the systems and workflows that keep the engine running. Others focus on speed and change, improving lead generation, deploying AI, refining territories, and helping reps spend time where it matters most. 

The goal is consistent across all of it: amplify the output of every seller and make strategy real in the field.

The Opportunity

Local commerce is complex and constantly changing. Decisions about where to focus and which merchants to prioritize have real consequences for the business and for the small businesses we serve. Sales Operations sits at the center of those decisions. This team informs direction and builds the structure to execute on it. That includes targeting, lead flows, sales motions, and performance frameworks used every day. The impact is direct. When this team works well, sales teams focus on the right opportunities, merchants see better outcomes, and growth becomes more consistent and scalable.

What This Demands

You can turn an ambiguous goal into a clear plan and execution path. You understand how data, tools, and process work together and where they break. You are credible with sales teams and effective with product and engineering partners. You think critically about where AI improves outcomes and build workflows that reflect it.

How We Operate

Extreme Ownership - you own the outcome, not just the task.

Speed Over Comfort - move fast, iterate, improve.

Impact Obsessed - everything traces back to rep performance and merchant quality.

Simplify to Scale - design for scale, not just the immediate problem.

Disciplined - high output, high standards, no waste.

Who Belongs Here

People who want their work to show up in real outcomes. Operators, analysts, and builders who are motivated by impact. Whether creating stability in critical systems or driving change in evolving areas, your work directly shapes how the sales organization performs. 

If you want to influence outcomes at scale and support a marketplace of local businesses, you will find that here.