We create high performance. Then we sustain it. Every day.
People & Communications owns the operating environment and culture of Groupon. How the company sources, recruits, develops, engages with, and retains people who meet an uncompromising standard. How our physical environments are run — spaces that reflect the standard we hold ourselves to. How it communicates — internally and externally — with honesty and clarity. How every person in the organisation understands what's expected, what's happening, and why.
This isn't a function that sits downstream of the business. It shapes the conditions the business runs in. That's a different job — and a harder one.
We're building a high-performance, AI-native company. This function determines whether that ambition is real or just a narrative. The questions here are substantive: How do you recruit for extreme ownership at scale? How do you build a performance culture that's genuinely meritocratic — where the best ideas win and results determine trajectory? How do you communicate transformation honestly to an organisation moving fast? How do you use AI to make people operations leaner, smarter, and more effective without losing the judgment that makes it human?
These aren't theoretical. They're live. And the answers matter to everything else.
People operations is being transformed by AI — and we're ahead of it. Agentic workflows are replacing manual processes across recruitment, onboarding, payroll operations, facilities management, and internal communications. We use AI to surface people data that informs better decisions faster, to automate what doesn't require human judgment, and to free this team to focus on the work that does.
If you want to be part of building AI-native people operations — not inheriting someone else's legacy model — this is the right moment.
The operating principles that govern this company were built to create a specific kind of culture. This team is responsible for making sure they're not just words. That means recruiting people who embody them. Building systems that reinforce them. Communicating in a way that reflects them. And having the courage to hold the organisation to them — including leadership — when the standard slips. High performance here is not a goal. It's the baseline.
Extreme Ownership — you own the people environment, not just your process area.
Speed Over Comfort — people decisions that drag create more damage than ones made fast and honestly.
Impact Obsessed — the metric is organisational performance. Everything traces back to that.
Simplify to Scale — clean systems, clear communication, no bureaucracy for its own sake.
Disciplined — we hold ourselves to the same standard we build for everyone else.
People and communications professionals who think commercially, act decisively, and hold a high bar for the organisations they build. Those who are done with people functions that exist to manage risk and want to build one that drives performance. Who use AI to operate leaner and smarter. Who can move between strategic and operational without losing either. For people who measure themselves by the organisation they leave behind.
The environment is set. The standard is clear. Now, we need the people to scale it. Join us in building the first truly AI-native people organization.