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Groupon People Team
R27075

HR Delivery Partner

  • Chicago / Remote - United States of America
  • People
  • Full Time
  • Added

Description

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

As a part of our HR team, you will partner with HRBPs, managers and employees to support the growth and change that we see every single day at Groupon. The HR team works in various Centers of Excellence across the globe and collaborate together to provide guidance to our partners around the organization. As a young yet evolving company, we’ve grown a robust HR department; yet there are still plenty of ways to impact, change or improve how our team works.

As a Human Resources Delivery Partner, you will be on the front lines helping identify, resolve and escalate issues going on with our employees and in the business that need our support.  Our team is nimble, impactful and creative and we focus on building successful relationships and delivering value across the entire company. Our goal is to provide HR support in broader support of business needs and working with the regional COEs to deliver high-quality solutions to our internal clients.

In this role, you will triage internal HR matters, including employee relations issues and investigations, provide HR policy guidance, support onboarding and off-boarding programs and do the myriad of things that can support productivity across the board.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

You’ll spend time on the following:

  • You will triage inquiries pertaining to HR in an accurate and timely manner 

  • You will research and resolve HR items and questions by partnering across the HR organization and globe

  • You will provide solutions to employees and education on self-service options available

  • You will coach managers on performance management discussions, employee relations issues, discipline matters, and promotion/transfer/termination discussions

  • You will partner closely with Benefits to assist and advise on Leave of Absence and Reasonable Accommodations under the ADA

  • You will need to maintain a clear understanding of policy and procedure and ability to help others navigate these

  • You will be required to get involved in some project work as needed. You should be able to own and deliver on projects, looking for continuous improvement opportunities via streamlining and automation

  • You may also handle requests related to benefits, vendor management, unemployment, internal transfers, immigration, relocation, onboarding, HR website maintenance, reporting and training

We’re excited about you if you have:

  • A minimum of 1 year of prior HR related experience

  • Experience with HRIS systems; Workday a strong plus

  • Experience and skilled in Google Suite (Docs, Calendar, Sheets, Mail)

We’re also excited these attributes and competencies sound like you:

  • You are able to understand, communicate and explain situations and solutions.

  • You have a passion for the experience you provide your customers - and can diffuse even high-tension situations with ease

  • You're a self-starter, have a bias for action and are not afraid to fail

  • You know that the details matter and a demonstrable ability to handle multiple items at a time

  • You're adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on

#LI-Remote


Lo scopo di Groupon è quello di costruire comunità forti tramite la valorizzazione di piccole realtà imprenditoriali. Per saperne di più sul più grande mercato di e-commerce locale del mondo, clicca qui per notizie aggiornate su Groupon. E non dimenticare di dare un'occhiata ai valori che ispirano la nostra cultura, guidano la nostra strategia e fanno della nostra azienda un luogo fantastico in cui lavorare. Ma non fidarti solo della nostra parola. Ascolta le testimonianze di chi lavora da Groupon, scopri di più sui nostri gruppi di dipendenti
inclusivi e dai un'occhiata ai nostri benefici. Se pensi che tutto questo faccia al caso tuo, invia la tua candidatura e scopriremo insieme dove ci porterà.

Groupon is an Equal Opportunity Employer

I requisiti per l'assunzione e lo sviluppo di carriera si basano sulla capacità di svolgere il proprio lavoro. A tutti i candidati e i dipendenti vengono garantite pari opportunità di occupazione senza alcuna distinzione di razza, credo, religione, colore, età, nazionalità, sesso, disabilità, condizione medica, orientamento sessuale, identità o espressione di genere, informazione genetica, ascendenza, stato civile, congedo del servizio militare (escluso il congedo con disonore), stato di veterano di guerra, cittadinanza o altri stati protetti dalla legge. Siamo tutti responsabili del rispetto di questa politica. Se sei preoccupato per le pari opportunità nell'impiego di Groupon, puoi contattare Ethicspoint, il servizio di reporting etico di Groupon.

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