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Groupon Tech and Product Team
R25700

Software Development Engineer III

Description

Grow as a developer by building things that help local businesses around the world thrive

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. .

Are you a passionate, energetic and technology enthusiast eager to work at a rapid pace with the flexibility to work across our suite of technologies? Are you a problem solver; someone who enjoys debugging code, resolving issues, and creating solutions for common problems? Do you get a little obsessed with the details?

We are looking for a software engineer to join our team to troubleshoot, monitor and operational support Groupon’s services that span business side and engineering departments.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

  • Provide ongoing operational support for complex web applications part of Groupon’s microservices platform.
  • Build service artifacts and do deployments
  • Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses
  • Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming
  • Provide system support and troubleshooting and updating all the stakeholders via the JIRA ticketing application.
  • Participate in incident resolution processes driving restoration and repair of service-impacting issues
  • Work closely with the development teams and be able to escalate issues to the development team for further changes to the application.
  • Responsible for maintaining and creating Knowledge Base Articles.

We’re excited about you if you have:

  • 6+ years of industry experience
  • BE/BTech degree in Computer Science, Software Engineering or a related field
  • Experience with one or more programming/scripting languages like Java, Ruby.
  • Intermediate knowledge with web frameworks like Spring Boot, Spring MVC, Dropwizard, will be an added advantage
  • Experience in operating and supporting complex web applications operating in microservice architecture
  • Experience with build tools such as Ant, Ivy, Maven or Griddle
  • Experience analyzing logs using tools, such as Splunk or ELK (Elasticsearch, Log stash, Kibana)
  • Experience working with REST API and hands on experience in using API clients like POSTMAN
  • Experience working on distributed systems and exposure to messaging with JMS will be an added advantage
  • Excellent written and oral communication skills
  • Ability to prioritize and manage multiple issues to ensure resolution of the most critical ones.
  • Ability and willingness to participate in On-call rotation

We value engineers who are:

  • Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.
  • Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
  • Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.
  • Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.
  • Owners: Engineers at Groupon know how to positively impact the business.

L'objectif de Groupon est de bâtir des communautés fortes grâce à des petites entreprises florissantes. Pour en savoir plus sur le plus grand marché de e-commerce local du monde, cliquez ici pour les dernières nouvelles de Groupon. De plus, n'oubliez pas de consulter les valeurs qui façonnent notre culture, guident notre stratégie et font de notre entreprise un endroit où il fait bon travailler. Et ne nous prenez pas au mot. Écoutez les témoignages de vrais membres de l'équipe Groupon, apprenez-en plus sur nos 
groupes d'employés inclusifs et découvrez nos avantages. Si tout cela vous semble correspondre à votre profil, cliquez sur "postuler" et voyons où cela mène.

Groupon is an Equal Opportunity Employer

Les qualifications pour l'embauche, les promotions et toutes les autres conditions générales d'emploi sont fondées sur la capacité d'effectuer le travail. L'égalité d'accès à l'emploi est offerte à tous les candidat(e)s et employé(e)s, sans discrimination fondée sur la race, la croyance, la religion, la couleur de peau, l'âge, l'origine nationale, le sexe, le handicap, l'état de santé, l'orientation sexuelle, l'identité ou l'expression sexuelle, l'information génétique, l'ascendance, l'état civil, le statut de décharge militaire (à l'exclusion d'une décharge pour cause d'indignité), le statut d'ancien combattant, le statut de citoyenneté ou toute autre catégorie ou classe d'individus protégée par la loi. Nous sommes tous responsables de l'application de cette politique. Si vous êtes préoccupé par l’égalité des chances dans l’emploi Groupon, vous pouvez contacter Ethicspoint, le service de reporting éthique de Groupon.

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