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Groupon People Team

HR Delivery Partner

  • Chicago / Remote - United States of America
  • People
  • Full Time
  • Added


Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

As a part of our HR team, you will partner with HRBPs, managers and employees to support the growth and change that we see every single day at Groupon. The HR team works in various Centers of Excellence across the globe and collaborate together to provide guidance to our partners around the organization. As a young yet evolving company, we’ve grown a robust HR department; yet there are still plenty of ways to impact, change or improve how our team works.

As a Human Resources Delivery Partner, you will be on the front lines helping identify, resolve and escalate issues going on with our employees and in the business that need our support.  Our team is nimble, impactful and creative and we focus on building successful relationships and delivering value across the entire company. Our goal is to provide HR support in broader support of business needs and working with the regional COEs to deliver high-quality solutions to our internal clients.

In this role, you will triage internal HR matters, including employee relations issues and investigations, provide HR policy guidance, support onboarding and off-boarding programs and do the myriad of things that can support productivity across the board.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

You’ll spend time on the following:

  • You will triage inquiries pertaining to HR in an accurate and timely manner 

  • You will research and resolve HR items and questions by partnering across the HR organization and globe

  • You will provide solutions to employees and education on self-service options available

  • You will coach managers on performance management discussions, employee relations issues, discipline matters, and promotion/transfer/termination discussions

  • You will partner closely with Benefits to assist and advise on Leave of Absence and Reasonable Accommodations under the ADA

  • You will need to maintain a clear understanding of policy and procedure and ability to help others navigate these

  • You will be required to get involved in some project work as needed. You should be able to own and deliver on projects, looking for continuous improvement opportunities via streamlining and automation

  • You may also handle requests related to benefits, vendor management, unemployment, internal transfers, immigration, relocation, onboarding, HR website maintenance, reporting and training

We’re excited about you if you have:

  • A minimum of 1 year of prior HR related experience

  • Experience with HRIS systems; Workday a strong plus

  • Experience and skilled in Google Suite (Docs, Calendar, Sheets, Mail)

We’re also excited these attributes and competencies sound like you:

  • You are able to understand, communicate and explain situations and solutions.

  • You have a passion for the experience you provide your customers - and can diffuse even high-tension situations with ease

  • You're a self-starter, have a bias for action and are not afraid to fail

  • You know that the details matter and a demonstrable ability to handle multiple items at a time

  • You're adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on


L'objectif de Groupon est de bâtir des communautés fortes grâce à des petites entreprises florissantes. Pour en savoir plus sur le plus grand marché de e-commerce local du monde, cliquez ici pour les dernières nouvelles de Groupon. De plus, n'oubliez pas de consulter les valeurs qui façonnent notre culture, guident notre stratégie et font de notre entreprise un endroit où il fait bon travailler. Et ne nous prenez pas au mot. Écoutez les témoignages de vrais membres de l'équipe Groupon, apprenez-en plus sur nos 
groupes d'employés inclusifs et découvrez nos avantages. Si tout cela vous semble correspondre à votre profil, cliquez sur "postuler" et voyons où cela mène.

Groupon is an Equal Opportunity Employer

Les qualifications pour l'embauche, les promotions et toutes les autres conditions générales d'emploi sont fondées sur la capacité d'effectuer le travail. L'égalité d'accès à l'emploi est offerte à tous les candidat(e)s et employé(e)s, sans discrimination fondée sur la race, la croyance, la religion, la couleur de peau, l'âge, l'origine nationale, le sexe, le handicap, l'état de santé, l'orientation sexuelle, l'identité ou l'expression sexuelle, l'information génétique, l'ascendance, l'état civil, le statut de décharge militaire (à l'exclusion d'une décharge pour cause d'indignité), le statut d'ancien combattant, le statut de citoyenneté ou toute autre catégorie ou classe d'individus protégée par la loi. Nous sommes tous responsables de l'application de cette politique. Si vous êtes préoccupé par l’égalité des chances dans l’emploi Groupon, vous pouvez contacter Ethicspoint, le service de reporting éthique de Groupon.

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