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Groupon Tech and Product Team
R25700

Software Development Engineer III

Descripción

Grow as a developer by building things that help local businesses around the world thrive

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. .

Are you a passionate, energetic and technology enthusiast eager to work at a rapid pace with the flexibility to work across our suite of technologies? Are you a problem solver; someone who enjoys debugging code, resolving issues, and creating solutions for common problems? Do you get a little obsessed with the details?

We are looking for a software engineer to join our team to troubleshoot, monitor and operational support Groupon’s services that span business side and engineering departments.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

  • Provide ongoing operational support for complex web applications part of Groupon’s microservices platform.
  • Build service artifacts and do deployments
  • Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses
  • Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming
  • Provide system support and troubleshooting and updating all the stakeholders via the JIRA ticketing application.
  • Participate in incident resolution processes driving restoration and repair of service-impacting issues
  • Work closely with the development teams and be able to escalate issues to the development team for further changes to the application.
  • Responsible for maintaining and creating Knowledge Base Articles.

We’re excited about you if you have:

  • 6+ years of industry experience
  • BE/BTech degree in Computer Science, Software Engineering or a related field
  • Experience with one or more programming/scripting languages like Java, Ruby.
  • Intermediate knowledge with web frameworks like Spring Boot, Spring MVC, Dropwizard, will be an added advantage
  • Experience in operating and supporting complex web applications operating in microservice architecture
  • Experience with build tools such as Ant, Ivy, Maven or Griddle
  • Experience analyzing logs using tools, such as Splunk or ELK (Elasticsearch, Log stash, Kibana)
  • Experience working with REST API and hands on experience in using API clients like POSTMAN
  • Experience working on distributed systems and exposure to messaging with JMS will be an added advantage
  • Excellent written and oral communication skills
  • Ability to prioritize and manage multiple issues to ensure resolution of the most critical ones.
  • Ability and willingness to participate in On-call rotation

We value engineers who are:

  • Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.
  • Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
  • Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.
  • Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.
  • Owners: Engineers at Groupon know how to positively impact the business.

El propósito de Groupon es construir comunidades sólidas a través de negocios pequeños y prósperos. Para saber más sobre el mayor mercado de comercio electrónico local del mundo, haz clic aquí para ver las últimas noticias de Groupon. Además, no olvides consultar los valores que conforman nuestra cultura, orientan nuestra estrategia y hacen de nuestra empresa un gran lugar de trabajo. Y no te fíes sólo de nuestra palabra. Conoce las opiniones de miembros reales del equipo de Groupon, obtén más información acerca de nuestros grupos inclusivos para empleados, y echa un vistazo a los beneficios que ofrecemos. Si todo esto te parece que se ajusta a lo que buscas, entonces haz clic en solicitar y veamos a dónde podemos llegar.

Groupon is an Equal Opportunity Employer

Los requisitos de empleo, promoción y otros términos y condiciones laborales se basan en la capacidad de realizar el trabajo. La igualdad de oportunidades laborales se ofrece a todos los solicitantes y empleados con independencia de su raza, credo, religión, color, edad, origen nacional, sexo, discapacidad, condición médica, orientación sexual, identidad o expresión de género, información genética, ascendencia, estado civil, estado en relación al servicio militar (a excepción de las bajas deshonrosas), estado de veteranía, estado de ciudadanía u otros estados protegidos legalmente. Todos somos responsables del mantenimiento de esta política. Si tiene inquietudes relacionadas con la igualdad de oportunidades de empleo de Groupon, puede ponerse en contacto con el Ethicspoint, del servicio de informes ética de Groupon.

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