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Groupon Tech and Product Team
R25700

Software Development Engineer III

Description

Grow as a developer by building things that help local businesses around the world thrive

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. .

Are you a passionate, energetic and technology enthusiast eager to work at a rapid pace with the flexibility to work across our suite of technologies? Are you a problem solver; someone who enjoys debugging code, resolving issues, and creating solutions for common problems? Do you get a little obsessed with the details?

We are looking for a software engineer to join our team to troubleshoot, monitor and operational support Groupon’s services that span business side and engineering departments.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

  • Provide ongoing operational support for complex web applications part of Groupon’s microservices platform.
  • Build service artifacts and do deployments
  • Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses
  • Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming
  • Provide system support and troubleshooting and updating all the stakeholders via the JIRA ticketing application.
  • Participate in incident resolution processes driving restoration and repair of service-impacting issues
  • Work closely with the development teams and be able to escalate issues to the development team for further changes to the application.
  • Responsible for maintaining and creating Knowledge Base Articles.

We’re excited about you if you have:

  • 6+ years of industry experience
  • BE/BTech degree in Computer Science, Software Engineering or a related field
  • Experience with one or more programming/scripting languages like Java, Ruby.
  • Intermediate knowledge with web frameworks like Spring Boot, Spring MVC, Dropwizard, will be an added advantage
  • Experience in operating and supporting complex web applications operating in microservice architecture
  • Experience with build tools such as Ant, Ivy, Maven or Griddle
  • Experience analyzing logs using tools, such as Splunk or ELK (Elasticsearch, Log stash, Kibana)
  • Experience working with REST API and hands on experience in using API clients like POSTMAN
  • Experience working on distributed systems and exposure to messaging with JMS will be an added advantage
  • Excellent written and oral communication skills
  • Ability to prioritize and manage multiple issues to ensure resolution of the most critical ones.
  • Ability and willingness to participate in On-call rotation

We value engineers who are:

  • Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.
  • Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
  • Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.
  • Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.
  • Owners: Engineers at Groupon know how to positively impact the business.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members, learn more about our inclusive employee groups, and check out our benefits. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.

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