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Groupon Operations Team
R27027

Sales Operations Specialist Travel

Description

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

The Sales Operations Specialist acts as a business partner for internal teams, mainly focused on revenue management/sales and merchandising, providing them guidance with the aim to improve process efficiency and effectiveness. You will act as a point of contact/escalation in case of operational issues/bottlenecks, as well as provide support to the International Travel Operations team.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

  • Act as point of escalation for potential process-related issues or bottlenecks, and assist internal teams in resolving them

  • Be proactive in identifying potential process improvements and looking for opportunities to prevent any potential issues and bottlenecks

  • Collaborate with Sales Operations team in preparing and implementing tool and process improvements aiming to increase operational efficiency and effectiveness

  • Independently manage small-scale projects

  • Support cross-functional & cross departmental efficiency projects to improve collaboration and achieve streamlined processes

  • Support Operations senior team in the execution of large scale projects

We’re excited about you if you have:

  • Bachelor Degree attained, preferably in Business Administration related sector
  • 2-3 years of experience on a similar position
  • High level of IT proficiency: Excel advanced, SQL, JavaScript, Salesforce - nice to have
  • Project management skills (small scale projects experience is enough)
  • Verbal and written English proficiency at business level (Level B2); additional languages are an asset
  • Innovative and has high willingness to change

  • Proactive and hands on attitude

  • Strong follow up and supportive approach

  • Understanding of business related processes

  • Eye for detail and well organized

  • Work independently with a positive attitude, self and team motivation, and flexibility

Groupon is an Equal Opportunity Employer

#LI-Hybrid    


Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members, learn more about our inclusive employee groups, and check out our benefits. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.

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