Project Manager, Sales Transformation

Description

Are you an inspiring leader? Are you passionate about helping teams make a bigger impact?

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

The Sales Transformation team is composed of passionate people who are eager to make an impact at Groupon. We support one another’s initiatives in a way that’s productive and encouraging. We enjoy being challenged and hold our collaborators to the same standards. We push each other to grow as a team and individually; and most importantly we strive to do the right thing every single day.

As a Project Manager on our Sales Transformation team, you’ll serve as a motivated and inspiring leader while focusing primarily on tools and processes. Your ultimate goal is to support projects, tooling and operational processes that improve efficiency and automation for sales reps’ day to day job functions. You’ll apply sound business judgment, use your premier strategy & operations chops, use data driven insights to deliver strategic plans, and use your skills to directly and indirectly influence partners in order to make things happen.

Project Managers provide the structure and support the overall vision for assigned projects and work streams. They are responsible for overseeing and directing multiple projects at a time or a singular, large scale or highly complex project, and ensuring that these projects are delivered in a timely manner while meeting or exceeding expectations. Within this role the Project Manager will interface heavily with their Sales Operations counterparts across Communications, Analytics, Lead Management and Training. They have direct connection and will collaborate with Sales leadership at all levels along with other non Sales disciplines across Groupon including: marketing, product, finance, legal, engineering, and customer service.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

Core responsibilities:

• Support sales verticals and business partners with insights, tools, and project management support that lead to actionable and efficient strategic results

• Interpret insights and visualize implementation within existing and/or new toolsets while understanding boundaries of technical solution and priorities

• Collaborate with the team to drive the approach, deliverables, schedule and tools to deliver the project within established constraints

• Coordinate all activities of the project team and ensure that project tasks are completed by: scheduling and facilitating project-related team meetings (i.e. kick-offs, key milestone check ins, planning conversations, etc) 

• Communicate action steps to team; deliver weekly status reports to core team and management as necessary

• Manage vendor/third party relationships as needed

• Manage and monitor project risks and scope creep to foresee and identify potential problems than proactively identify solutions to address them in advance

• Identify and drive solutions agreed upon by the appropriate project team members

• Follow internal processes and adjust team resourcing in a timely manner based on project shifts

• Act as point-of-contact for day-to-day project related questions, issues; know when to escalate with partners as needed

• Contribute on the content and presentation of key deliverables as required to ensure relevancy, strategy, quality and timeliness

We’re excited about you if you have:

• Bachelor’s degree required, preferred degree in business

• 3+ years of project management experience required (heavy emphasis on digital project management is preferred; Lean Six Sigma experience or PMP certification is strong nice to have)

• Sales operations experience highly preferred

• Expert on Excel, MS Project, MS Office

• Knowledge and have worked with Project management tools (Smartsheet, Asana, etc.) as well as software tracking management (Confluence, Jira)

• Knowledge of Salesforce and analytics tools (e.g. Tableau) 

• You are comfortable working in a cross-functional role

• You have strong analytical and strategic thinking skills

• You are a self-starter, fast learner, and adaptive to working in a fast-paced environment with the ability to quickly pivot

• You have strong communication skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management

• Ability to solve complex problems with keen instincts and organizational experience; capacity for creative problem solving and strategic thinking

• Understanding of agile methodologies

• Excellent organizational and time management skills

• Ability to work on multiple projects and manage multiple project coordinators, leads and/or managers at one time

• Demonstrated ability to motivate staff/project team, inspire teamwork and take a leadership role

#LI-Remote

• If performed in New York City, Seattle, or the Bay Area in California, the salary range for this role is between $66,850.00 and $105,050.00. If performed in New York (outside of New York City), Washington State (outside of Seattle), California (outside of the Bay Area), or Colorado, the salary range for this role is between $61,600.00 and $96,800.00. The salary range for this role may be different if performed from another location.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members, learn more about our inclusive employee groups, and check out our benefits. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.