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Groupon Operations Team

Project Lead


IDL, part of the Groupon family, is one of Europe's fastest growing mobile marketing companies, with a team of over 100 working on its award-winning vouchercloud and Giftcloud businesses to deliver innovative digital campaigns for world famous brands. 

Giftcloud is looking for a Project Lead to help Giftcloud deliver projects from initial scoping through business readiness to post live analysis. We’re looking for a highly organised and motivated individual who has some experience of project management or a product role, and is looking to build these skills learning on the job.
Working closely with the Sales, Admin, Account Management and Technical teams as well as directly with clients, you will help identify opportunities to improve the Giftcloud product, aid the prioritisation of new features and ensure these new features are delivered on time with the expected ROI.

Duties include:

  • Working with others to scope and identify opportunities to improve the Giftcloud product keeping the customer at the centre of everything.

  • Work closely with the Client Services’ Team and Account Management team to understand client’s long term objectives, helping to deliver product opportunities to increase performance.  Help design and create persuasive proposals to present to clients

  • Work closely with the Admin Team to help identify bottlenecks and suggest improvements to workflow to create efficiencies.

  • Together with the Technical team manage the technical roadmap and suggest prioritisation for work in line with business priorities and client needs.

  • Create and develop fully costed project plans for key projects and ensure these are delivered within timescales and deliver expected ROI.

  • Understand trends across the industry, activity with the competitor landscape and undertake analysis to identify improvements and potential new revenue streams for the business.

  • Attend the daily scrum meetings

  • Co-host and attend sprint planning, refinement and retrospective meetings

  • Assist in the writing of user stories, bugs and tasks using Jira.

  • Occasionally present to clients new ideas and product prototypes.

Key Competencies and Experience 

  • Some experience of managing projects from concept to delivery and through evaluation.

  • Excellent communication and negotiation skills (verbal and written) with both internal teams and external parties.

  • An understanding of agile and scrum techniques

  • Ability to elicit and analyse requirements using a range of techniques (interviews, modelling, competitor analysis etc)

  • Some experience of clearly presenting requirements solutions to various parties using a range of techniques (flow charts, wireframes, mockups etc)

  • Strong analytical and problem solving skills

  • Ability to build effective working relationships with key stakeholders

  • Ability to remain calm under pressure and work to deadlines in a fast paced environment

  • A great team player

  • Highly organised with exceptional attention to detail.

  • Have the right to live and work in the UK

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members, learn more about our inclusive employee groups, and check out our benefits. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.

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