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Groupon Sales & Buying Team
R26609

Account Manager - Affiliate (12 Month FTC)

Description

Groupon’s mission is to become the daily habit in local commerce and fulfil our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

You will Account Manage and grow the Australian affiliate partners & programs within the AU market, focusing on the growth of our Top Merchant accounts. You will be involved in strategising with a focus on delivering effective campaigns working within our Coupons team, the main purpose of this role is to manage merchants in the retail space while ensuring top quality content is promoted at all times. You will provide focus on client services and deliver the very best service to accounts, liaising with merchant managers and network managers on a daily basis. You will recruit new affiliates, negotiate bespoke commercial deals and liaise with product teams in order to determine key promotions to pass on to affiliate.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You'll spend time on the following:

  • Building new client relationships and maintaining them.
  • Building new partner relationships and maintaining them.
  • Understand a client’s needs and work with the expert teams to develop a tailored solution.
  • Work closely with other sales managers, account management & content management teams to ensure the continued success of our relationships with merchants while building new relationships.
  • Ensure top quality content is visible on site at all times.

POSITION RESPONSIBILITIES

  • ‪Maintaining direct relationships with the top affiliates in the Australian market
  • Communicating with assigned affiliates regularly via phone, Skype or email to retain the relationship, maintain performance and create opportunities for growth
  • ‪Establish strong connections within the online marketing and affiliate industry.
  • Updating content for key merchants, creating new offers, updating merchant requests, general day to day management of Merchants
  • Analysing and reporting on weekly, monthly, quarterly and annual account performance of the channel and affiliates.
  • ‪Ensure that the affiliate programme’s terms and conditions are adhered to
  • Identifying and recruiting new affiliates to the programme
  • ‪Evaluating opportunities and setting the commission structure to achieve efficient ROI
  • ‪Creating a plan to grow the affiliate long-tail
  • ‪Identifying "lapsed" affiliates within assigned groups or regions and take appropriate steps to reactivate them.

We're excited about you, if you have:

  • Have experience within the affiliate marketing industry (preferably over 12 months)
  • You have worked in a sales/business development role within the online sector retail sector
  • Have extensive experience handling accounts and coordinating digital campaigns

  • Have experience in online media negotiations

  • Have an understanding of SEO and PPC

  • Have an understanding of digital domains and the business/revenue model

  • Experience in pitching to clients. You are a consultative manager rather than a hard seller.
  • Very strong verbal and written communication skills.
  • Hard working and dedicated.
  • Organised with good attention to detail
  • A self-starter who can spot new opportunities and is commercially minded.


Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our inclusive employee groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.

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